Note: CATI is a chargeable add-on. If your company has not licensed the CATI add-on then the functionality, menu items etc. will not be visible in your Forst...

The exact procedure to be used by an interviewer while conducting an interview will of course be planned and administrated by the individual call center. How...

The Survey for a CATI survey is created in the same way as any other survey. When you are ready to launch the survey: Go to the Survey Management > Survey Se...