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Forsta Professional Authoring Support

All the topics, resources needed for Forsta Professional Authoring.

  • FTP Server

    Note: The FTP functionality is a chargeable add-on. If your company has not licensed the add-on, you will not have access to the functionality.This functiona...

  • Connecting via HTTPS/HTTP

    Only sites specifically configured to support HTTPS will be able to do so. On a site supporting HTTPS, users may connect using HTTPS or HTTP.It is possible ...

  • Password Policy

    As part of the continuous effort to ensure that Forsta complies with the highest standards of security, the following password policy applies for end users ...

  • Forgotten Password

    Your Forsta Plus password is what prevents unauthorized people from using your Forsta Plus account and interfering with your surveys. You must therefore ensu...

  • Using 2-Step Verification

    When 2-step verification is enabled for your Forsta Plus account, when you log in to Forsta Plus you will need your password and a code that is generated by ...

  • Respondent Security and Anonymity

    Web surveys can be set up to run as public surveys, in which anyone who tries to access the web interview page may participate. Authoring also s...

  • Data Backup Schedule

    SaaS only:"Meta Data" is all the data of a survey that is not response data. Every night, a back up copy of all meta data is saved to an external media and s...

  • Google Analytics Integration

    Authoring can make use of Google Analytics, a web analytical service provided by Google, Inc. (“Google”), to provide a tracking facility for Forstaactivity. ...

  • Data Transfer Encryption and FTP

    Note: Data Transfer Encryption and FTP are chargeable add-ons. If you do not have the add-ons, you will not have access to the menus and functionality.Data t...

  • About Cookies

    A cookie is a small file downloaded on to a device (such as a PC or a mobile device) when the user accesses certain websites. Cookies are then sent back to t...

  • Timeout Overlay

    Whenever an author (not a respondent) logs on to the application, a new session object is created on the server. This object holds information about the auth...

  • Optimized Database Format

    The Optimized Database Format was new in Authoring 12.5, and is the version of a database format which forms the platform for the modern, multimodal data col...