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Authoring can make use of Google Analytics, a web analytical service provided by Google, Inc. (“Google”), to provide a tracking facility for Forstaactivity. Forsta server page traffic is tracked for our own use-analysis (set at system configuration), and customer (your) survey page traffic can be tracked to enable you to analyze the use and effectiveness of your surveys (set at the Company Account page).
Google Analytics uses “cookies”, which are text files placed on the respondent's computer, to help the user (Forsta or you the customer) analyze how users use the site. The information generated by the cookie about the use of the website (including the user's IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating use of the pages served, compiling reports on activity for website operators, and providing other services relating to activity and Internet usage. Google may also transfer this information to third parties when required to do so by law, or when such third parties process the information on Google's behalf. Google will not associate the respondent's IP address with any other data held by Google. The respondent may refuse the use of cookies by selecting the appropriate settings on their browser, however it must be understood that if they do this some functionality may be restricted.
By using the Authoring system or by enabling Google Analytics tracking for your company, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Note that if your company wishes to make use of the Google Analytics facility, your company must create its own Google Analytics Account. Once the account exists, enabling this feature will result in an asynchronous JavaScript code fragment being embedded on all pages of surveys launched within your company, all Panel Portal pages and all published Reportal reports. Then, activating the account will cause data to be sent to Google, Inc. (“Google”). Enabling Google Analytics should not lead to any deterioration in performance or decreased user experience.
The addition or removal of Google Analytics code will only take effect after surveys are launched or re-launched, and portals and reports are published.
Google is outside of Forsta’s control, and Forsta explicitly disclaims any warranty of this feature. Forsta will provide support for this feature at Forsta’s discretion only.