User Account Settings

Each user has a profile set up at login. The profile holds information about the user’s name, email address, preferred language, and screen resolution.

You can change your user settings at any time. To do this, go to the Home > User > Settings menu command, or click the User link in the upper-right corner of the Authoring window. The User Settings window opens - .

Note: Some settings are not available to Standard users.

Figure 1 - Example of the User Settings window

The properties and fields are as follows:

• Hide Title and Description – when enabled, this setting will remove the header on top of the authoring interface containing titles and descriptions of the page you have open. This will allow more space on the page when working in the authoring environment.
• Disable XHTML in page editors - this prevents the automatic XHTML formatting of page editors.
• Disable WYSIWYG in page editors - check to disable all automatic formatting of the editors (including XHTML editing). Components can still be inserted by dragging them from the toolbox or right-clicking in the editor.
• Disable script highlighting - a syntax highlighter is enabled by default in all areas where scripts can be written. This includes Authoring script nodes, masking and validation scripting. If the BETA CodeCompletion component is not enabled, this syntax highlighting will be used. Check “Disable script highlighting” to disable the syntax highlighting.
• Use HTTPS connection – users can select whether or not Authoring is to run on an HTTPS connection. Select or de-select this property as required, log off Forsta Plus and then log in again to effect the change. Note that this property can also be set at site and/or company level, the priority being Site, Company, User. Any level can select to use HTTPS, but if a higher level is set to use it then it will be mandatory for all lower levels.
• Display standard user menus - when the user has permissions for both Survey Designer and Standard user, check/uncheck this box to toggle between the two menu sets.
• JavaScript tab - check to show the JavaScript tab in the Question Details page for relevant question types.
• Answer list font – if required, specify the font to be used for the entries in the Answers list. This field will usually remain empty, however in cases where for example Chinese is to be used, you must specify a font that supports the Chinese character set, for example SimSun, PmingLiu or Arial Unicode MS. A font must be specified here when “Use Unicode Answerlist” is selected, or when the default font does not support the language used when you edit the answers in the ActiveX answerlist (FlexiGrid) editing mode.
• Use Unicode answer list – active by default. When editing answer lists and scales in Survey Designer, you can choose between an HTML list and using a plug-in called FlexiGrid, which gives an Excel-like interface. There are two versions of this component: One which supports Unicode and can be used with Windows XP, Windows 2000 and Windows NT, and one that does not support Unicode and can be used with Windows 95, 98 and ME. You can select which version to use in your User Settings.
• Coding Screen Size – specify the number of answers that will be shown on the Coding Window screen. This number will also be specified on the back and forward buttons, for example Prev 10 or Next 10 (go to Online Coding Tool Overview for more information).

Viewing and Editing User Account Settings

To view or edit your user account settings, click the link in the Application Settings overlay. A new browser tab opens with the settings information - .

Figure 2 - The User Account Settings page

• Change password – click the link to open the Change Password dialog (go to Password Policy for more information).
• Login activity - shows when the current user was last logged in.

• 2-step authentication - an optional additional security measure that requires an authenticator app in addition to your username and password when you log into your Forsta Plus account (go to Using 2-Step Verification for more information).

• Recovery Codes - This section will automatically appear when 2-step authentication is active. In the event your 2-step authentication code generator app is unavailable, for example you forgot your phone, it's been stolen or you need to reinstall the app, then this property provides 10 randomly generated one-time codes which you can use to access your account. While you have access to Forsta Plus you should make a note of these codes and store them in a safe location; they will then be available if required. There will be no indication of which codes are "spent" and which aren't, but you can regenerate a new set of codes at any time (all old codes including unused codes will then be invalid).

• Public encryption key - set public key (go to Data Transfer Encryption and FTP for more information).

• User key – unique to each user. To make yourself “visible” to Forsta Plus users outside your organization, you will have to supply them with your user key. This is a security issue.

• First name / Last name – the name of the user. This is the name that is presented in surveys, reports etc. and is used for interaction with other users. This can be any name.

• Email – the user’s email address. This address is used by the Forsta Plus message system to send messages to the Forsta Plus users. This is also the default email address where requested report and export files are sent. To assist with system security, if this email address is changed then a notification email is sent to the old address. This field can be left empty.

• Preferred Language – the user’s preferred language. This is the language that will be used when previewing questions and reports. This is important to note when working with multilingual surveys.

• Subscribe to news items - when checked, the user will receive news items as emails.

• Email notifications for tasks - you will be sent notification emails when specific events occur:

• Aborted – you are sent a notification email when a task is aborted (export, import, etc.).

• Final recurring task completed - you are sent a notification email when a recurring task has run for the last time.

• Successful – [not Standard user] you are sent a notification email on the successful completion of each task.