Setting Up the Survey Using the AskMe App

Any of your online Forsta Plus surveys can be enabled for offline capture using AskMe. You create and set up the survey questions as for any other survey, then when setting up the survey for launch you make a few additional settings. If the respondent wishes to use AskMe when responding to the survey, the app downloads all survey content such as survey layout, multimedia files, images, video and audio files.

Note that all media files, your company logo etc. that are to be downloaded with the survey must be archived in a survey-specific folder in the File Library (go to File Libary Overview for more information). To do this:

1. In the File Library, create a new folder and re-name it to the survey id (for example p123456789).
2. Name your logo file (the image you want to appear as the logo on the AskMe home screen) survey_logo.png and save it in the folder.
3. Copy any other media files, video, images etc. that are needed for the survey into the folder.

These files will then be downloaded with the survey and will be available as required. The logo image will automatically be placed in the correct position in the AskMe survey.

The additional settings for the survey are:

1. In the Survey Settings > General Options tab, check the Use JavaScript scripting engine box if it is not already checked. The JavaScript engine is required to run AskMe.

Note: When you are creating a new survey, if the Use JavaScript scripting engine setting is not enabled and the survey is NOT a template, when you select the offline channel the JavaScript engine will be enabled automatically. For existing surveys, you must activate the engine manually - see the Important note below.

Important
Enabling the JavaScript engine for existing surveys may cause scripts to fail. So if you select the Offline channel for an existing survey and the JavaScript engine is not already enabled, a message overlay is presented asking you to confirm that JavaScript is to be enabled. Click OK to confirm. All scripts in the survey should thereafter be checked, and updated as necessary.

2. In the Survey Channels tab check the Offline self-completion app box and save the changes, or when launching the survey, the Launch Survey page also includes the Offline self-completion survey mode checkbox - . Check the box.



Figure 1 - The Launch Survey page

3. Make any other settings as necessary.

Note that you do not have to check the Smartphones mode option if you are using AskMe. However if you do then the survey will be optimized for smartphones, with touch rendering etc. (go to Smartphone Details for more information).

4. Launch the survey (go to Generating the Response Databases for more information).

On completion of the launch, the standard survey URL is presented on the Launch Survey page and on the Survey Management > Overview > General tab. You can now send this URL as an SMS to your respondents, and if they have the AskMe app on their mobile then they can merely tap the URL to run AskMe and download the survey.