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After you have previewed your email message and the respondent list, you can either click Back to make changes if necessary or, if you are ready to send the email, click Next. Clicking Next opens the Mail Task dialog - shown in the figure below. Here you schedule when you wish your email to be sent out.
Figure 1 - The Mail Task dialog
- Select As Soon As Possible or specify a time for the task to commence.
- Type a comment into the text field as required.
- Click Finish to commence the task.
This is the final step of the email wizard. At this point, the emails will be queued for delivery to the selected respondents. The Task Manager page opens - , as shown below, where you can monitor the progress of your batch job.
When you send emails, a standard check is run on the email list - the message will not be sent to invalid addresses. Once the task has run, you will receive a mail from the system stating how many emails have been sent, and how many mails it has failed to send.
Note: If you plan to send the survey to test respondents first, and later overwrite this respondent list with the real respondent list, wait until the test emails have been sent out and you have received confirmation from the system before you upload new respondents and send the survey to them.
Figure 2 - The Batch Emailing task Instances tab
A confirmation from the system will be sent to the address you have specified in your own User Settings, even if you have specified another sender address in the sender field. The subject and the email body of the sent emails will be included in the confirmation message.