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This is where you set up the options available for the Offline App - . Note that this tab is only available if your company has licensed the Offline App add-on and the setting has been selected in the Survey Channels tab.
Note: The Offline self-completion app is branded by Forsta as AskMe. Both terms are used in this documentation.
Figure 1 - The Survey Settings > Offline App Options tab
- Self-completion app - the name of the self-completion app you wish to use for this survey. The default will be AskMe by Forsta . If your company has licensed your own version of the app, with for example your company name and logo in the smart app banner, then this will be an additional option here. Select the app you wish to use.
- Allow multiple completes - you may want your respondents to be able to complete the survey several times, for example if the survey is to be re-run each day for a number of days. Both open links and personalized links can allow for multiple survey completions. When personalized links are used, any respondent data is duplicated for every completed interview.
- Max - here you type in the maximum number of times a respondent can complete the survey per respondent link.
- Unlimited - a respondent can complete the survey any number of times.
- Allow offline data upload... - when respondents use the AskMe app the survey is downloaded to their mobile device and saved for them to complete at their leisure. It is entirely possible that by the time the respondent has completed the survey and the mobile device is back online and ready to upload the data, that the survey has already been closed. In this event, you can instruct the survey to add the data to the database anyway, giving you an additional set of data, or you can instruct it to ignore the data being uploaded. The data is then quietly deleted so the participant will never know that their data was not used. Check or uncheck the box as required.