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With multilingual surveys you must ensure that the respondents receive the survey in the correct language. There are several methods of controlling this for Limited and Open surveys.
There are two ways of ensuring that respondents receive the survey in a particular language:
- In open multilingual surveys you can have a Single question with the question ID l (as in language) as the first question of the survey. You must then use the actual languages as the answer options, and the appropriate language codes as the codes for those answers. For example, if your survey is available in English, French, German and Spanish, the answer options in the Single question will be "English", "French", "German" and "Spanish", and the codes for these answers will be "9", "12", "7" and "10" respectively. The remaining questions in the survey will then be presented to the respondents in the language they have chosen in the Language question.
Note: As the respondents must make this selection manually, the question "l" must be a normal question that the respondent sees. If it is hidden and set by a script it will have no effect and the respondents will see only the default language.
Another option is to distribute survey links specifying language, to the countries the survey will be conducted in, for example:
https://survey.confirmit.com/wix/pXXXXXXXX.aspx?l=9 (for English)
https://survey.confirmit.com/wix/pXXXXXXXX.aspx?l=10 (for Spanish)
etc.